The Western Union service is evolving at post offices

As of November 15th, 2023, we are making our service evolve to bring you the best.

Discover our different solutions to send money.

Choose the right way for you to send and receive money with us.

  • On a self-service kiosk at a post office (where available)

    Send money and pay directly on the kiosk with a French bank card (up to 1,500 € per transaction, including the transfer fee¹).

    Find out more
  • Spot-_-WU-retail-location
    At Western Union agent locations

    Send and receive money at agent locations in France (excluding post offices).

    Find an agent location
  • Via the Western Union® website or app

    Create an online account in just a few clicks or download our mobile app to send money 24/7 around the world, from wherever you are.

    Send money online

Are you a La Banque Postale2 bank account and card holder?

Keep sending money:

Online from La Banque Postale’s Online Customer Centre or mobile app

At the counter at a post office (payment by La Banque Postale bank card only)

Our customers made millions of transfers with Western Union last year—here’s why:

International reach

You can stay better connected to the people that matter the most, with a variety of ways to send money to over 200 countries and territories.

Committed to security

We encrypt every international money transfer you make and follow fraud prevention measures, so you know you can rely on Western Union.

Simple and convenient

Our many options offer greater flexibility in international money transfers. Easy-to-understand forms, transparent transfer fees1 and the tracking option give the peace of mind to every sender.

Register for free

It’s not just easy to register with Western Union, it’s free and easy – with a range of helpful features and convenient money transfer options.

Frequently Asked Questions

How do I send money from a self-service kiosk?
  1. Confirm your identity.

If you have made at least one Western Union over-the-counter transfer since January 1, 2021, confirm your identity on the machine with your ID.

If you haven’t made a Western Union over-the-counter transfer since January 1, 2021 :

  • Register first on verification.wu.com
  • Once your account has been registered and activated, confirm your identity at the machine using your ID.
  1. Complete your money transfer right at the kiosk.

Provide the following information:

  • Country of destination
  • Amount to be sent
  • You receiver’s details
  1. Pay directly at the kiosk.
  • With a French bank card only
  • Up to 1,500 € per transaction (including the transfer fee1)
How do I send money at a Western Union location?

To make international money transfers at a Western Union location you will need to fill out a ‘Send Money’ form and pay our agent the amount you wish to send abroad, plus fees1, in cash. The recipient will then fill out a ‘Receive Money’ form at their Western Union location and show the agent some ID. Your recipient will receive the cash from our agent.

How do I send money online?

You can send money online to a Western Union location for a cash pickup, directly into your receiver’s bank account or to your receiver’s mobile phone. After you’ve chosen your destination country, you’ll see the types of services available.

Learn more about how to send money online.

Got more questions?

Contact Western Union Customer Service at 0800 900 191

Toll-free, available every day from 8 a.m. to 11 p.m.

Got more questions?

Contact Western Union Customer Service at 0800 900 191

Toll-free, available every day from 8 a.m. to 11 p.m.

Do more with the Western Union® app

Find post offices with kiosks and agent locations with our interactive map.

Follow your money using real-time tracking.

Quickly send money to your loved ones again and again.

Download app
4.5 /5

Rating as of 20 October 2023.

app-store
4.4 /5

Rating as of 20 October 2023.

google-play
Scan the QR code to download the app
(iOS | Android)

1 Western Union also makes money from currency exchange. When choosing a money transmitter, carefully compare both transfer fees and exchange rates. Fees, foreign exchange rates and taxes may vary by brand, channel, and location based on a number of factors. Fees and rates subject to change without notice.

2 La Banque Postale, authorized agent of Western Union.

La Banque Postale – Limited company with a Management Board and Supervisory Board and capital of €6,585,350,218. Registered office: 115 rue de Sèvres, 75275 Paris Cedex 06. RCS Paris n°421 100 645. APE code 6419Z. Insurance intermediary registered with ORIAS under no. 07 023 424.